What We Do

We have been working with colleges and universities for over a decade, helping schools understand where they are on the continuum of workplace quality and then engage in data-based strategic planning to enhance academic and operational excellence.

ModernThink’s higher education focus and experience separates us from the crowd of organizations who routinely deploy culture/climate assessments. We know that employee engagement surveys designed for corporate environments do not capture the structures, processes, and challenges of faculty and staff within higher education. We have specifically designed the ModernThink Higher Education Insight Survey © to measure the organizational dynamics and competencies unique to institutions of higher education. We also know that the workplace experience of faculty and staff ultimately impacts the student experience.

Our ModernThink Higher Education Insight Survey©, used in and outside of the Great Colleges to Work For® program, measures the dynamics and competencies unique to higher education. For those institutions that survey on a regular cycle, the survey reports provide a key measure of progress. Institutions rely on this data for strategic planning, accreditation self-studies, and leadership team transitions. Our unique benchmarking provides an external perspective on how your institution measures up in a variety of areas including being recognized as a top college for workplace excellence.

ModernThink’s speaking engagements within higher education include but are not limited to the following:

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  • ACE (American Council on Education)
  • NACUBO (National Association of College and University Business Officers)
  • AAC&U (Association of American Colleges and Universities)
  • CUPA-HR National
  • CUPA-HR-Regionals
  • NCCI (National Consortium for Continuous Improvement in Higher Education)
  • The Rural Community College Alliance
  • AIR Forum

Our core competency is helping institutions assess and then improve their culture and climate. During the assessment phase, we gather feedback from key stakeholders including institutional leadership, staff, faculty, and students. We then provide detailed feedback on our findings including:

  • Summarizing and synthesizing key themes, patterns and trends
  • Highlighting strengths and weaknesses
  • Uncovering potential risks
  • Discussing what peers do when faced with similar challenges.

Our ultimate goals are to recommend a path forward based on your institutions’ specific results, start strategic planning to address key areas and help you implement best practices to improve your culture.